Reports To:  Executive Director

Based at: 4209 W. Shamrock Lane, Unit B, McHenry, IL 60050

Status:  Full-time; Exempt

General Description

Home of the Sparrow is seeking an experienced accountant to oversee this team in the role of Controller. The ideal candidate will have proven industry experience as an accountant, preferably in a senior role. As a strong communicator and skilled financial analyst, you will make it your mission to streamline our budgeting and financial reporting processes.  This position will produce thorough financial-status reports for senior management to help improve our operational efficiency and aid in our continued growth.

Tasks & Responsibilities

• Provide comprehensive financial updates to senior management by evaluating, analyzing, and reporting appropriate data points
• Guide financial decisions by applying company policies and procedures to the current economic landscape.
• Supervise accounting staff
• Develop, implement, and maintain financial controls and guidelines
• Achieve budgeting goals with proper scheduling, analysis, and corrective action
• Maximize payroll efficiency through innovative process development
• Help develop and support short and long-term operational strategies
• Implement consistent accounting policies, practices, and procedures across all programs, upholding federal, state, and local legal standards by remaining knowledgeable about existing, new, and future legislation
• Develop and enforce internal controls to maximize protection of company assets, policies, procedures, and workflow
• Oversee and support accounting team with dynamic leadership that creates an environment of trust and productivity
• Explore any new software for accounting purposes.

Knowledge & Skills:

Strong organizational skills, proficient in Microsoft Excel and Word, knowledgeable of QuickBooks – NFP preferred, able to perform accounting functions in accordance with the Generally Accepted Accounting Principles (GAAP), advanced knowledge of a variety of office practices and procedures, able to maintain the confidentiality of employee and client records and information and great interpersonal skills. Professional accounting certification, including CMA, CGA, or CA. Working knowledge of finance law and regulatory standards (GAAP). Strong understanding of economic and banking processes.

Physical Demands:

• Ability to lift up to 30 pounds
• Balancing, stooping, kneeling, crouching, crawling, and reaching are required.
• Sitting, standing, and walking for extended periods of time

Qualifications:

• Bachelor’s degree in business, accounting, or related field
• 10 years total 3+ years as a senior-level accounting or finance manager
• Experience in the non-profit sector
• Demonstrated leadership qualities
• Strong working knowledge of detailed financial data analysis
• Proven payroll experience, with a focus on streamlining accounting processes
• Exemplary history of financial project management
• Working knowledge of federal, state, and local tax compliance regulations and reporting
• CPA highly preferred

Reports To:     Store Manager

Based out of:  Sparrow’s Nest Thrift Stores

Status:             Part-Time, Non-Exempt

Job Purpose:   The Assistant Manager – Salesfloor is responsible for managing the operations of the store in the absence of the store manager. This includes establishing and maintaining customer service. He/she is responsible for the various tasks involved in the overall operation of a store including maximizing sales/profitability by developing staff, controlling expenses, and merchandising

Key Responsibilities:

• Ensure that each customer and donor receive outstanding customer service by providing a customer-friendly environment which includes greeting and acknowledging everyone, maintaining outstanding standards, solid product knowledge, and all other components of customer service.
• Supervise and ensure task completion by staff. Adequately manage both staff and volunteers in absence of the Store Manager.
• Opening and closing responsibility.
• Manage floor moves, merchandising, display maintenance, and store housekeeping in cooperation with the Store Manager.
• Manage floor stock and ensure the product is being replenished.
• Help manage the recycling process.
  Coordinate with the Management Team to maintain accuracy and integrity of seasonal inventory.
• Daily sales detail input along with deposits, payroll, and other needed documentation.
• Stay current and responsive to agency correspondence and email.
• Adhere to all Company policies, procedures, and practices included in the Employee Handbook & Retail Policy & Procedure Manual.
• Any other duties as assigned by the Store Manager.

Knowledge & Skills:

• High School education or higher is required.
• Retail experience required.
• Supervisory experience required.
• Ability to process information/merchandise through the register system.
• Computer skills to access, input and process electronic information.
• Ability to read, count and write to accurately complete all documentation; including sales detail spreadsheets.
• Ability to communicate appropriately with associates, customers, and donors.
• Ability to operate and use all equipment necessary to run the store.

Supervisory Responsibility:  This position is responsible for supervising all thrift store staff and volunteers in absence of the Store Manager.

Physical Demands:

• Ability to move and/or handle merchandise throughout the store generally weighing 0-50 pounds safely.
• Balancing, stooping, kneeling, crouching, crawling, and reaching are required.
• Sitting, standing, and walking for extended periods of time are required.

Qualifications:

• Ability to freely access all areas of the store including the selling floor, stock area, and register area.
• Ability to work varied hours/days as business dictates

Part-Time: Shift Manager, includes evenings and Saturdays (Closed Sundays).

Job Purpose: The Shift Manager is part of the supervisory team in the store. He/she has opening & closing responsibilities & possesses a key to the store. The Shift Manager is responsible for establishing and maintaining customer service. He/she is responsible for the various tasks involved in the overall operation of a store including maximizing sales/profitability by developing staff, controlling expenses and all aspects of donation acceptance & pricing.

Key Responsibilities:
• Ensure that each customer and donor receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging everyone, maintaining outstanding standards, solid product knowledge and all other components of customer service.
• Supervise and ensure task completion by staff. Adequately manage both staff and volunteers in absence of Store Manager & Assistant Manager.
• Opening and closing responsibility.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.
• Assist in processing and replenishing merchandise through donation acceptance at back door & monitoring floor stock.
• Help manage the recycling process.
• Stay current and responsive to agency correspondence and email.
• Adhere to all Company policies, procedures and practices included in the Employee Handbook & Retail Policy & Procedure Manual.
• Daily sales detail input along with deposits, payroll and other needed documentation.
• Maintain accuracy and integrity of the seasonal bin transfer and storage process through use of the inventory tracking forms.
• Any other duties as assigned by management.

Knowledge & Skills:
• High School education or higher required.
• Retail experience preferred.
• Supervisory experience required.
• Ability to process information/merchandise through register system.
• Baseline computer skills to access, input and process electronic information.
• Ability to read, count and write to accurately complete all documentation; including sales detail spreadsheets.
• Ability to communicate appropriately with associates, customers and donors.
• Ability to operate and use all equipment necessary to run the store.

Supervisory Responsibility: This position is responsible for supervising all thrift store staff and volunteers in absence of Store Manager & Assistant Manager.

Physical Demands:
• Ability to move and/or handle merchandise throughout the store generally weighing 0-50 pounds safely.
• Balancing, stooping, kneeling, crouching, crawling and reaching are required.
• Sitting, standing and walking for extended periods of time are required.

Exemption Status: Full Time-Non-Exempt

Reports to: Housing Manager

Job Purpose: The Affordable Housing Manager will provide program management, case management and community support to tenants living in Affordable Housing.

Key Responsibilities:
• Work with Property Management staff to maintain properties.
• Perform all tenant selection and intake activities.
• Complete and review the monthly budget.
• Perform wait list and capacity management activities.
• Meet with Housing Manager for supervision at least monthly.
• Attend and fully participate in all Team Meetings.
• Attend and fully participate in all scheduled training as required by Agency.
• Orchestrate resident move-ins and move-outs and coordinate with logistics.
• Meet with residents at least monthly to complete individual plans (every 6 months).
• Follow individual plans by providing Case Management, Client-Centered Consultation, and Community Support services involving other providers or supports as needed.  Provide referrals and linkages as needed, and provide discharge planning and coordination for the Affordable Housing Program.
• Document Interventions in resident charts.
• Provide aftercare services when needed.
• Relate positively to the community, representing HOS in a positive manner at all times.
• Complete monthly and quarterly reports and outcome data as required. DLA.
• Conduct initial intake assessments, six-months re-assessments, and annual assessments.
• Participate in agency reviews and audits.
• Complete billing for Mental Health Board.
• Manage data reporting for HMIS.
• Ensure program manual procedures are updated for Affordable Homes.
•May be required to work evenings or weekends to meet the client’s needs.

Knowledge & Skills:

• Strong written and verbal communication skills.
• Previous experience working with high barrier populations.
• Good problem solver and strong attention to detail.

Supervisory Responsibilities: None

Physical Demands:

• Ability to lift up to 30lbs.
• Balancing, stooping, kneeling, crouching, crawling and reaching required.
• sitting, standing and walking for extended periods of time.

Qualifications
• Bachelor’s Degree required.

Reports To: Store Management on duty

Status: Part-Time, Non-Exempt

Job Purpose: A Stockroom Receiving Clerk is responsible for receiving, storing, staging & distributing products. Primary focus is the receiving, sorting and storing of donations in the stockroom area.

Responsibilities:
• Ensure that each donor & customer receives outstanding customer service by providing a donor friendly environment which includes greeting, acknowledging & thanking every one, maintaining outstanding standards, solid product knowledge and all other components of customer service.
• Assist in processing and replenishing merchandise through donation acceptance at back door & monitoring floor stock.
• Verify that all Home of the Sparrow, Inc. materials are current and available to donors (sign in sheets, brochures, etc.). Replenish as needed.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.
• Assist in managing the recycling process.
• Adhere to all Company policies, procedures and practices included in the Employee Handbook & Retail Policy & Procedure Manual.
• Communicate customer requests to management in a positive & helpful manner.
• Complete low level maintenance work around store such as replacing light bulbs, cleaning around trash bins outside and hanging merchandise on walls.
• Any other duties as assigned by management.

Knowledge & Skills:
• High School education or higher required.
• Ability to process information/merchandise through register system.
• Baseline computer skills to access, input and process electronic information.
• Ability to read, count and write to accurately complete all documentation.
• Ability to communicate appropriately with associates, customers and donors.
• Ability to operate and use all equipment necessary to run the store.

Supervisory Responsibility: This position has no supervisory responsibilities.

Physical Demands:
• Ability to move and/or handle merchandise throughout the store generally weighing 0-50 pounds safely.
• Balancing, stooping, kneeling, crouching, crawling and reaching are required.
• Sitting, standing and walking for extended periods of time are required.

Qualifications:
• Ability to freely access all areas of the store including selling floor, stock area, and register area.
• Ability to work varied hours/days as business dictates.

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Reports To:     Store Manager

Based out of:  Sparrow’s Nest Thrift Stores

Status:             Part-Time, Non-Exempt

Job Purpose:   The Assistant Manager – Stockroom is responsible for managing the operations of the store in the absence of the store manager. This includes establishing and maintaining customer service. He/she is responsible for the various tasks involved in the overall operation of a store including maximizing sales/profitability by developing staff, controlling expenses, and intake processing.

Key Responsibilities:

• Ensure that each customer and donor receive outstanding customer service by providing a customer-friendly environment which includes greeting and acknowledging everyone, maintaining outstanding standards, solid product knowledge, and all other components of customer service.
• Supervise and ensure task completion by staff. Adequately manage both staff and volunteers in absence of the Store Manager.
• Opening and closing responsibility.
• Manage the intake process, backroom maintenance, and housekeeping in cooperation with the Store Manager.
• Manage the accuracy and integrity of seasonal inventory in conjunction with the Management Team
• Manage the recycling process, ensuring the timely preparation of merchandise for recycling pickup, including proper separation & labeling.
• Daily sales detail input along with deposits, payroll, and other needed documentation.
• Stay current and responsive to agency correspondence and email.
• Adhere to all Company policies, procedures, and practices included in the Employee Handbook & Retail Policy & Procedure Manual.
• Any other duties as assigned by the Store Manager.

Knowledge & Skills:

• High School education or higher is required.
• Retail experience required.
• Supervisory experience required.
• Ability to process information/merchandise through the register system.
• Computer skills to access, input and process electronic information.
• Ability to read, count and write to accurately complete all documentation; including sales detail spreadsheets.
• Ability to communicate appropriately with associates, customers, and donors.
• Ability to operate and use all equipment necessary to run the store.

Supervisory Responsibility:  This position is responsible for supervising all thrift store staff and volunteers in absence of the Store Manager.

Physical Demands:

• Ability to move and handle merchandise throughout the store generally weighing 0-50 pounds safely.
• Balancing, stooping, kneeling, crouching, crawling, and reaching are required.
• Sitting, standing, and walking for extended periods of time are required.

Qualifications:

• Ability to freely access all areas of the store including the selling floor, stock area, and register area.

• Ability to work varied hours/days as business dictates