Job Openings

Current job openings with Home of the Sparrow
Updated as of July 27, 2021

 

Please email your resume and job application to humanresources@hosparrow.org

Once HOS’s Human Resource Department has received your application and resume, they will follow up with you on the status of your application. Thank you!

Please click below for Job Application!

Events Coordinator

Open Position: Events Coordinator

Status: Hourly & Part-time up to 29 hours a week

Reports To: Development Manager

Job Purpose: To develop, plan, facilitate, organize, and execute fundraising activities, including sponsorship solicitation, auction and raffle solicitation, and event promotion. Collaborate with colleagues to execute projects with a focus on increasing event participation, revenue, and engagement from prospects, donors, volunteers, and other key constituents as it relates to the strategic plan and budget goals. This professional position is designed to create awareness and exposure of Home of Home of the Sparrow to the Community.

 

Key Responsibilities:
• Develop, facilitate, organize and execute existing HOS fundraising events, and create and plan new event ideas as needed. Meet budgetary goals as outlined in overall agency budget.
• Coordinate meetings, and work with volunteers and a wide variety of constituents to execute and promote events and accomplish scope of work. Write up job descriptions for event volunteers, and create event timelines and checklists for smooth and successful events.
• Manage all event information including event budgets, donation forms, auction donation spreadsheets, event management software, ticket sales, online registration, silent auction mobile bidding, guest check-in and check-out out, and donations.
• Secure sponsorships, auction and raffle donations, and increase event attendance by maintaining and establishing new relationships in the community.
• Ensure accurate and timely recording of all donations, gifts and sponsorships. Tabulate and provide attendees and sponsors with donation amounts for tax purposes.
• Work with marketing to develop a timeline for each event, and work with the marketing and development coordinator to create and distribute all marketing and promotional materials, including fliers, invitations, press releases, e-blasts, & social media posts.
• Work with Marketing & Development Coordinator to generate and maintain accurate mail, email and special distribution lists as needed to promote scope of work.
• Compose and edit correspondence and other documents for delivery internally and externally, including donor acknowledgements in a timely and accurate manner.
• Proactively update event records on an ongoing basis and as necessary to ensure accurate information. Fulfill requests for reports for accounting and management. Learn best practices for using the system and teach team members how to accomplish tasks in the event management software.
• Assist with Holiday Gift Program and Giving Trees as needed.
• Assist with community speaking and presentations as needed.
• Assist with volunteer events as needed, including annual Volunteer Appreciation Dinner.
• Participate in office-wide endeavors, such as department staff meetings, ad hoc working groups, and other similar activities.
• Other duties as assigned.

 

Knowledge & Skills:
• A bachelor’s degree or at least 2 years equivalent experience.
• Excellent public speaking skills required.
• Experience working with volunteers and donors.
• Experience with planning and organizing fundraising events required.
• Strong verbal and writing skills, high attention to detail and follow-up, and excellent organizational skills required.
• Proficient computer skills including Microsoft Word, Excel, PowerPoint, Publisher, Constant Contact and event management software.
• An exceptional work ethic and track record of personal initiative required.
• Experience with fundraising or contact management software preferred.
• Willingness and ability to travel to off-site locations to do community presentations and work evenings and weekends when necessary.
• Ability to lift and carry 30lbs, balance, stoop, kneel, crouch, and reach when required.
• Sitting for extended periods of time.
• Valid driver’s license required.

 

Qualifications:
Personal characteristics:
• Behave ethically: Understand ethical behavior and business practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
• Build relationships: Establish and maintain positive and professional relationships with others, both internally and externally, including volunteers, donors and coworkers.
•  Communicate effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
• Creativity/innovation: Develop new and unique ways to improve operations of the volunteer program and to create new opportunities.
• Foster teamwork: Work cooperatively and effectively with others, especially the development team, to set goals, resolve problems, and make decisions.
• Lead: Positively influence others to achieve results through servant leadership and taking initiative.
• Make decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
• Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
• Plan: Determine strategies to move the volunteer program forward, set goals, create and implement action plans, and evaluate the process and results.
• Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

Rental Assistance Navigator

Job Title: Rental Assistance Navigator

Based at: HOS Headquarters Office

Status: Temporary; Full Time-Non-Exempt (6-10 months)

Job Purpose: This program is designed to prevent or shorten episodes of homelessness through prevention efforts, advocacy, connections with and community resources. The Navigator staff takes calls and provides referrals and follow up for homeless or imminently homeless individuals with the goal of stabilizing them in current housing or assisting them in finding safer living conditions. This program helps clients who have been affected by COVID and are behind in the rent and utilities bills and are at risk for eviction. The Navigator also helps landlord and clients apply for rental assistance.

Key Responsibilities:
• Assist clients and landlords in filling at the rental assistance application
• Assist clients and landlords in gather required documentation for the applications
• Provide information to client and landlord regarding program guidelines
• Answer community and client phone calls and emails within 1 business day.
• Assist clients in completing rental assistance applications and required documentation.
• Facilitate connection to local emergency shelters if appropriate.
• Provide advocacy, emergency services and referrals.
• Document client interventions and billing entries in a timely manner.
• Meet monthly set billing targets.
• Network and market program with community landlords.
• Collaborate and coordinate with HOS caseworkers
• Network and market program with other community partners.
• Meet with the Supervisor weekly for supervision, or as determined by the Vice President of Program Services.
• Attend and fully participate in all Team Meetings and scheduled trainings required by agency.
• Relate positively in the community, representing Home of the Sparrow in a positive manner at all times.
• Provide information and statically data reports to the Development Department for grant purposes

Knowledge & Skills:
• Excellent written and verbal communication skills.
• Ability to work with a diverse group of individuals.
• Good working knowledge of community resources.
• Computer and software knowledge

Supervisory Responsibility: None

Physical Demands:
• Ability to lift up to 30 pounds
• Balancing, stooping, kneeling, crouching, crawling and reaching are required.
• Sitting, standing and walking for extended periods of time.

Qualifications:
• Bachelor Degree in Social Service
• 1 to 2 years working with high barrier individuals.
• Case management experience
• Good working knowledge of community resources in McHenry County

Job Types: Full-time, Temporary

Mundelein Store Manager

Open Position: Store Manager; Mundelein Nest Thrift Store

Status: Full-Time, Non-Exempt

Reports To: Director of Retail

Job Purpose: The Store Manager is responsible for all aspects of the Store and Donation Center operation. This includes revenue maximization, adherence to agency policies & meeting the needs of the customers, donors, volunteers, employees, clients and the agency.

 

Key Responsibilities:
• Ensure that each customer and donor receives outstanding customer service by providing a friendly environment which includes greeting and acknowledging everyone, maintaining outstanding standards, solid product knowledge and all other components of customer Service.
• Maintain a safe environment that conforms to Agency standards and local Fire and Building Code ordinances. Perform safety inspections regularly per the Safety Inspection Checklist.
• Be pro-active in all Human Resource aspects including: ….Continually evaluate and react to performance issues, actively recruit staff and volunteer candidates, train and develop store management in all aspects of the business; direct and monitor training and development for all store personnel, conduct employee reviews, Conduct regular store staff & volunteer meetings.
• Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives. (budget)
• Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations; signing, and assortment in all departments; ensure selling floor is adequately stocked. Ensure timely transition of seasonal merchandising
• Control shrink expenses & payroll. – Work with Volunteer coordinator, local resources, Workforce, RSVP, etc. to minimize payroll & maximize staffing.
• Stay current and responsive to agency correspondence and email.
• Communicate regularly with the Logistics Teams to maximize the effectiveness of the furniture distribution and delivery process, seasonal bin transfer process and mattress stock positions
• Manage the donation process. Ensure that donations are processed in a timely manner to avoid unsafe buildups.
• Manage the recycling process- Ensure the timely preparation of merchandise for recycling pickup, including proper separation & labeling.
• Interface with local Chamber of Commerce & become active in Chamber events. Work within the community to orchestrate events such as fashion shows.
• Handle customer and donor requests and concerns in a positive & helpful manner.
• Handle employee concerns consistently and timely.
• Adhere to all Company policies, procedures and practices included in the Employee Handbook, Retail Policy & Procedure Manual and Store Safety Manual.
• Formulate and implement advertising strategies using both social media and traditional methods-i.e. Facebook, Instagram, Constant Contact, local newspaper, local publications
• Ensure promptness and accuracy with cash register accountability, daily deposits & envelopes, daily sales detail, month end reporting, payroll & other requested documentation.
• Stay current and up to date with all employee reviews, introductory and annual.
• Any other duties as assigned by Department Vice President.

 

Knowledge & Skills:
• High School education or higher required.
• Retail management experience required.
• Supervisory experience required.
• Ability to process information/merchandise through register system.
• Computer proficiency with Excel and Word.
• Ability to read, count and write to accurately complete all documentation; including sales detail spreadsheets.
• Ability to communicate appropriately, effectively, and fairly with associates, customers, volunteers and donors.
• Ability to operate and use all equipment necessary to run the store.

 

Supervisory Responsibility: This position is responsible for supervising all resale store staff and volunteers.

 

Physical Demands:
• Ability to move and/or handle merchandise throughout the store generally weighing 0-50 pounds safely.
• Balancing, stooping, kneeling, crouching, crawling and reaching are required.
• Sitting, standing and walking for extended periods of time are required.

 

Qualifications:
• Ability to freely access all areas of the store including selling floor, stock area, and register area.
• Ability to work varied hours/days as business dictates (including evenings and occasional Saturdays). Closed on Sundays.

Palatine Store Manager

Open Position: Store Manager; Palatine Nest Thrift Store

Status: Full-Time, Non-Exempt

Reports To: Director of Retail

Job Purpose: The Store Manager is responsible for all aspects of the Store and Donation Center operation. This includes revenue maximization, adherence to agency policies & meeting the needs of the customers, donors, volunteers, employees, clients and the agency.

 

Key Responsibilities:
• Ensure that each customer and donor receives outstanding customer service by providing a friendly environment which includes greeting and acknowledging everyone, maintaining outstanding standards, solid product knowledge and all other components of customer Service.
• Maintain a safe environment that conforms to Agency standards and local Fire and Building Code ordinances. Perform safety inspections regularly per the Safety Inspection Checklist.
• Be pro-active in all Human Resource aspects including: ….Continually evaluate and react to performance issues, actively recruit staff and volunteer candidates, train and develop store management in all aspects of the business; direct and monitor training and development for all store personnel, conduct employee reviews, Conduct regular store staff & volunteer meetings.
• Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives. (budget)
• Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations; signing, and assortment in all departments; ensure selling floor is adequately stocked. Ensure timely transition of seasonal merchandising
• Control shrink expenses & payroll. – Work with Volunteer coordinator, local resources, Workforce, RSVP, etc. to minimize payroll & maximize staffing.
• Stay current and responsive to agency correspondence and email.
• Communicate regularly with the Logistics Teams to maximize the effectiveness of the furniture distribution and delivery process, seasonal bin transfer process and mattress stock positions
• Manage the donation process. Ensure that donations are processed in a timely manner to avoid unsafe buildups.
• Manage the recycling process- Ensure the timely preparation of merchandise for recycling pickup, including proper separation & labeling.
• Interface with local Chamber of Commerce & become active in Chamber events. Work within the community to orchestrate events such as fashion shows.
• Handle customer and donor requests and concerns in a positive & helpful manner.
• Handle employee concerns consistently and timely.
• Adhere to all Company policies, procedures and practices included in the Employee Handbook, Retail Policy & Procedure Manual and Store Safety Manual.
• Formulate and implement advertising strategies using both social media and traditional methods-i.e. Facebook, Instagram, Constant Contact, local newspaper, local publications
• Ensure promptness and accuracy with cash register accountability, daily deposits & envelopes, daily sales detail, month end reporting, payroll & other requested documentation.
• Stay current and up to date with all employee reviews, introductory and annual.
• Any other duties as assigned by Department Vice President.

 

Knowledge & Skills:
• High School education or higher required.
• Retail management experience required.
• Supervisory experience required.
• Ability to process information/merchandise through register system.
• Computer proficiency with Excel and Word.
• Ability to read, count and write to accurately complete all documentation; including sales detail spreadsheets.
• Ability to communicate appropriately, effectively, and fairly with associates, customers, volunteers and donors.
• Ability to operate and use all equipment necessary to run the store.

 

Supervisory Responsibility: This position is responsible for supervising all resale store staff and volunteers.

 

Physical Demands:
• Ability to move and/or handle merchandise throughout the store generally weighing 0-50 pounds safely.
• Balancing, stooping, kneeling, crouching, crawling and reaching are required.
• Sitting, standing and walking for extended periods of time are required.

 

Qualifications:
• Ability to freely access all areas of the store including selling floor, stock area, and register area.
• Ability to work varied hours/days as business dictates (including evenings and occasional Saturdays). Closed on Sundays.

Facilities Maintenance Technician

Open Position: Facilities Maintenance Technician

Status: Full-Time, Exempt

Based at: Headquarters, 4209 W Shamrock Ln, Unit B, McHenry, IL 60050

Reports To: Property Manager

Job Purpose: The position ensures that Home of the Sparrow’s facilities are functioning at agency expectations. We’re looking for the best and brightest to take our agency to the next level in maintenance needs of our facilities. If you have the passion in working for a leading non-profit and expertise in HVAC, and other key maintenance skills this agency is for you.

 

Key Responsibilities:
• Schedule, assign and perform duties in general maintenance, may include; carpentry, electrical, painting, plumbing, heating /cooling, ventilation, roofing and security.
• Work with property maintenance coordinator on open and closed work orders
• Perform regular maintenance on furnaces/AC etc. on all properties
• Respond to emergency maintenance requests. Troubleshoot issues to determine cause and solution.
• Assist with construction project management as needed.
• Work with outside vendors in order to complete job as needed
• Maintain records and prepare reports.
• Other duties as assigned.

 

Knowledge & Skills:
• High school diploma or equivalent. Bachelor’s degree preferred.
• Experience working with outside vendors and contractors.
• 5+ years experience with building maintenance & general handyman skills.
• Must be “hands-on” and assist in completing maintenance work.
• Proficient in Microsoft Office.
• Excellent written and verbal communication skills.
• HVAC license preferred, and or working knowledge of.
• Knowledgeable in carpentry, and electrical systems.
• Ability to work independently with minimal supervision.
• Ability to work within a diverse workforce made up of staff and volunteers from a variety of backgrounds.
• Self-motivated and the drive to motivate in a high paced setting.
• Ability to problem solve in an ever changing fast paced environment.
• Ability to adjust priorities and trouble shoot.
• Good communication skills.
• Organization skills.

 

Physical Demands:
• Ability to complete the job as it requires physical ability.
• Ability to perform tasks in a variety of working conditions – heat, cold, small spaces, high spaces, roofs, standing for long periods of time.
• Ability to carry heavy equipment & lift up to 75 pounds.
• Ability to climb ladders and work on roofs.
• Balancing, stooping, kneeling, crouching, crawling and reaching are required.
• Sitting, standing and walking for extended periods of time.

 

Supervisory Responsibility:
• No supervisory responsibilities

 

Qualifications:
• Valid Driver’s license.
• HVAC experience required (certification preferred).
• Handyman knowledge and experience required.
• Good computer skills required; excel, word, work order management systems.