Job Openings

The below jobs were posted on May 22nd, and May 23rd, 2019

Please email your resume’s and job applications to:   humanresources@hosparrow.org

Current job openings with Home of the Sparrow

Please click below for Job Application!

Community & Supportive Housing Coordinator

Status: Full-Time, Non-Exempt Employee

Reports To: VP of Program Services Office Location: McHenry Shelter, community-based assignments.

Job Purpose: The Community and Supportive Housing Coordinator will provide intensive case management and community support to all clients in our Subsidized Apartment Program, Tenant-Based Rental Assistance program, Transitional Housing Rapid Re-Housing program, DV Rapid Re-Housing program, and Emergency Solutions Grant program.

Key Responsibilities:  

  • Develop program forms and protocols.
  • Conduct criteria screenings and in-person interviews with prospective clients.
  • Process entrance and exit paperwork.
  • Coordinate housing search: including call landlords, schedule showings with clients, inspect units to meet agency and grant criteria for housing.
  • Market programs to potential participants and community agencies.
  • Assist clients with lease review and understanding.
  • Prepare check requisitions for needed financial assistance of clients with appropriate receipt documentation.
  • Develop and maintain positive relationships with area landlords.
  • Conduct regular housing visits; ensure that housing units are kept in good condition by the tenant. Coach the tenant in the basic elements of being a good occupant.
  • Work with HOS Property Manager for SAP clients.
  • Follow grant rules and restrictions as determined by Grant Manager.
  • Enter & review HMIS information as needed to ensure data quality for all programs.
  • Enter initial client data and monthly interim reports into Service Point HMIS System.
  • Continuously collect and analyze data gathered from the projects.
  • Meet with supervisor for supervision at least twice monthly.
  • Attend and fully participate in all Team Meetings.
  • Attend and fully participate in all scheduled trainings required by the agency.
  • Meet with residents to mutually develop Individual Plans. IPs may be in effect for up to 6 months. Intake Assessment must also be completed within 30 days of intake.
  • Follow Individual Plans by providing Case Management, Client-Centered Consultation, and Community Support services when indicated, involving other providers or supports as needed. Provide referrals and linkages as needed, provide discharge planning and coordination. The primary focus is to be on housing, removing housing barriers, and obtaining permanent housing.
  • Develop positive working relationships with other community providers, including but not limited to substance abuse providers, mental health providers, and employment agencies.
  • Provide intensive case management resulting in housing attainment within 60 days of intake for homeless women and children.
  • Document interventions in resident charts and complete billing in a timely manner.
  • Provide Aftercare services when needed.
  • Relate positively to the community, representing HOS in a positive manner at all times.
  • Available some evening and weekend hours depending on client needs.

 

Qualifications:

  • Bachelor’s Degree required;
  • Minimum of 2 years of experience working with high barrier populations required.

Case Manager

Status:  Full-Time, Non-Exempt Employee

Schedule:    Days, evenings (2 per week), and weekends (1 per week)

Location:  McHenry Shelter, community-based assignments

Reports To:  Shelter Manager

Job Purpose:  The Case Manager will provide Case Management, Client-Centered Consultation and Community Support to clients at the McHenry Shelter.

Key Responsibilities:

  • Meets with the Shelter Manager at least monthly for supervision.
  • Upholds Home of the Sparrow Rules, as defined by the Shelter Rules and Philosophy document.
  • Follows emergency procedures as needed.
  • Relates positively to the community, representing HOS in a positive manner at all times.
  • Assists in preparing rooms, binders, etc. for resident move-ins and move-outs as directed by the Shelter Manager.
  • Attends and fully participates in all scheduled trainings as required by the agency.
  • Follows client’s Individual Plans carefully.
  • Provides Case Management, Client-Centered Consultation, and Community Support Services to assigned clients weekly (and/or as needed).  Involves other providers as needed, and also provides referrals and linkages as needed, and provides discharge planning and coordination.
  • Documents and bills all client interventions appropriately in client charts.
  • Provides aftercare services upon client request.
  • Upholds HOS guidelines for client savings accounts.
  • Advocates on behalf of clients when indicated.
  • Provides transportation for clients as it pertains to their Individual Plans.
  • Completes Employment/Education Forms weekly and turns them in to the Employment/Education Coordinator.
  • Completes all weekly shelter duties as assigned by the Shelter Manager.
  • Adheres to specific shelter responsibilities/assignments as directed by the Shelter Manager (i.e. Book Buddies, Child Care Volunteers, Thursday Night Programming, House Meetings, HOS vehicle maintenance, HMIS data entry, Chart Reviews, scheduled grocery shopping trips etc.)
  • Conducts daily Safety and Maintenance Inspections.
  • Counts Petty Cash daily.
  • Helps ensure that the shelter is clean, safe and in good repair.
  • Submits work orders through Property Ware when necessary.

Knowledge & Skills:

  • Good written and verbal skills.
  • Ability to work with a diverse group of people.
  • Ability to work independently, as well as with a team.

Qualifications:

  • Bachelor’s Degree required;
  • Previous experience working with high barrier populations required.

Development Coordinator

Status:  Full-Time, Non-Exempt Employee

Reports To:  Vice President of Development and Marketing

Location:  HOS Headquarters Office

Job Summary:  The Development Coordinator shall be committed to serving the mission of Home of the Sparrow, Inc.(HOS).  This position is responsible for stewarding the business and fundraising efforts of HOS, including (but not limited to) cultivating new opportunities for organizational/community growth and developing and maintaining positive relationships with donors, connecting volunteers with the mission, and assisting with a variety of tasks in the development department.

Key Responsibilities:

  1. With Volunteer Coordinator, assist in expanding upon and improving strategies for effecting community engagement to raise awareness of mission, specifically with volunteers/donors.
  2. Identify volunteer opportunities and network to build volunteer pool
  3. Host and attend recruiting events within the community to attract qualified candidates. Identify community outreach opportunities such as fairs, festivals, local markets and organizations. Maintain schedule of opportunities.
  4. Establish/maintain effective communication with volunteer/donor pool;
  5. Develop strategy to ensure volunteer/donor network remains engaged and delighted;
  6. Participate in development and design of print materials for marketing and related to fundraising, donors, community engagement:
  7. Program brochures
  8. Fundraising/annual campaigns
  9. Annual reports, bi-annual newsletter publication, monthly e-blast
  10. Assist with Holiday Gift program with all aspects including; adopting out families, giving trees, donation drop-off, pick-up and working with the retail stores.
  11. Activities include: graphic design, website, store monitors and social media management, displays and presentations. Key responsibilities include:Develop marketing strategy and calendar for organizations including engagement; Chambers, mixers other community events to enhance exposure of the HOS brand.
  12. Manage social media networks: Facebook, Instagram, Twitter and website content
  13. Press Releases, client stories and work with local media for exposure
  14. Develop Video marketing snipets
  15. Network and engage with other community organizations to increase awareness about mission
  16. Work with Event manager to develop Cause Marketing and create/implement digital fundraising campaigns: initiate corporate cause marketing items (maybe HOS apparel with their corporate logo and there is one day they wear that shirt and it’s HOS fundraising day people donate to HOS. Friend raising events.
  17. Speaking Engagements as needed

Personal Characteristics:

  1. Commitment to the mission and values of the organization.
  2. Comfortable and confident with public speaking.
  3. Excellent listener and communicator, who effectively conveys information verbally and written to a variety of constituents.
  4. Strong organizational skills and the ability to prioritize projects in a fast-paced environment.
  5. Should be a strategic and innovative planner
  6. Demonstrated ability to influence others to support the organization’s mission a strong and effective advocate
  7. Successful experience in building relationship across all levels of an organization and in a community
  8. Experience with fundraising and achieving financial goals
  9. Proficient computer skills including Microsoft Office, or other marketing tools.
  10. Must be self-motivated, energetic, and professional

 

Education, Skill Requirements:

  1. Three years related experience required; Bachelor’s degree preferred or equivalent proven experience
  2. Ability to create flyers, brochures and marketing materials
  3. Ability to travel locally for community presentations, with occasional evening or weekend engagements.
  4. Valid driver’s license required.
  5. Ability to lift and carry 30 lbs., balance, stoop, and reach when required.
  6. Sitting for extended periods of time.

Volunteer Program Coordinator

Status:  Full-Time, Non-Exempt Employee

Reports To:  Volunteer and Property Manager

Location:  HOS Headquarters Office

Job Summary: The Volunteer Program Coordinator, recruits volunteers, provides direction, coordination, and consultation for all volunteer functions within Home of the Sparrow. The position is also responsible for community and business relationship development.  Must be able to work in a fast paced environment and be able to manage multiple priorities.  Work closely with the development department as a team player.

Key Responsibilities:

  1. Work closely with all departments to identify and meet the ongoing needs of the agency.
  2. Recruit, interview, process and place volunteers within the organization, as well as maintain a volunteer database.
  3. Provide statistical activity reports on volunteer participation for board reports.
  4. Participate in volunteer networking opportunities with volunteer centers.
  5. Organize the Ambassador Program and schedule speaking engagements in the community.
  6. Assist with group volunteer relations and placement from; schools, corporations, churches, civic groups, and chambers etc.
  7. Assist with fundraising events including volunteer recruitment. Maintain Volunteer Service Descriptions for each volunteer assignment.
  8. Send confirmation and reminders to volunteers about placement and communicate with placement department. Work with volunteers and staff to manage/assist groups before they arrive and upon arrival to provide the best experience and minimize confusion and problems for volunteers.
  9. Coordinate Holiday Gift program and manage all pick- ups and drop-offs. Handle telephone, voicemail, written, and e-mail inquiries for information regarding holiday gift donations.  Send out Group gift drop off an email to internal staff.
  10. Build relationships with groups through service and follow up communication that results in return group visits Conduct post-visit calls to track successes and identify problems so that relationships are maintained and system improvements are made
  11. Help solicit donations for events and the agency as time allows.
  12. Organize donation drives as needed with Development Assistant.
  13. Plan volunteer appreciation activities including the volunteer appreciation dinner.
  14. Facilitate distribution of information relevant to volunteers. Author written communications such as letters, volunteer instructions, or other media, as appropriate to promote HOS Volunteerism activities.
  15. Other duties as assigned.

Education and Skills Requirements:

  1. High School Diploma required, Bachelor’s Degree preferred or equivalent experience
  2. Minimum 1 year of experience working with and leading volunteers; non profit experience a plus.
  3. Experience with fundraising and event planning a plus.
  4. Proficient computer skills including Microsoft Office, or other marketing tools.
  5. Graphic experience a plus but not required.
  6. Comfortable and confident with public speaking.
  7. Excellent listener and communicator, who effectively conveys information verbally and
  8. Strong organizational skills and the ability to prioritize projects in a fast-paced environment.
  9. Ability to travel locally for community presentations, with occasional evening or weekend engagements.
  10. Valid driver’s license required.
  11. Ability to lift and carry 30 lbs., balance, stoop, and reach when required.
  12. Sitting for extended periods of time.

Personal Characteristics:

  1. A creative and innovative thinker, willing to develop new ideas and improvements to benefit the team.
  2. Team player who works cooperatively and effectively with others to set goals, resolve problems and make decisions.
  3. Motivated self-starter with an exceptional and honest work ethic, who takes initiative with minimal supervision.
  4. Enthusiastic, quick learner, eager to meet challenges and quickly assimilate new concepts.

Stockroom Clerk

Reports To:    Store Management on duty

Based out of:  Sparrow’s Nest Thrift Stores

Status:             Part-Time, Non-Exempt

Job Purpose:   A Stockroom Clerk is responsible for receiving, storing, staging & distributing products while also providing low level maintenance assistance to other store personnel, customers, and donors on the sales floor.

Key Responsibilities:

  • Ensure that each donor & customer receives outstanding customer service by providing a donor friendly environment which includes greeting, acknowledging & thanking everyone, maintaining outstanding standards, solid product knowledge and all other components of customer service.
  • Assist in floor moves, merchandising, display maintenance and store housekeeping.
  • Assist in processing and replenishing merchandise through donation acceptance at back door & monitoring floor stock.
  • Move furniture & fixtures for sales floor restaging as directed.
  • Adhere to all Company policies, procedures, and practices included in the Employee Handbook & Retail Policy & Procedure Manual.
  • Communicate customer requests to management in a positive & helpful manner.
  • Complete low level maintenance work around the store such as replacing light bulbs, cleaning around trash bins outside and hanging merchandise on walls.
  • Any other duties as assigned by management. 

Knowledge & Skills:

  • High School education or higher required.
  • Ability to read, count and write to accurately complete all documentation.
  • Ability to communicate appropriately with associates, customers and donors.
  • Ability to operate and use all equipment necessary to run the store. 

Supervisory Responsibility:  This position has no supervisory responsibilities.

Physical Demands:

  • Ability to move and/or handle merchandise throughout the store generally weighing 0-50 pounds safely.
  • Balancing, stooping, kneeling, crouching, crawling and reaching are required.
  • Sitting, standing and walking for extended periods of time are required.

Qualifications:

  • Ability to freely access all areas of the store including selling floor, stock area, and register area.
  • Ability to work varied hours/days as business dictates.

Logistics Mover/Driver

Status:  Part-time

Mover-Driver on 16 ft. box van picking up and unloading donations.

Approximately 30 hours per week, over 3-4 days; schedule varies.

Must be available to work on Saturdays.

Must have valid Class D driver’s license and be able to lift 100+ lbs.