Job Openings

The below jobs were updated on October 7th, 2019

Please email your resume’s and job applications to:   humanresources@hosparrow.org

Current job openings with Home of the Sparrow

Please click below for Job Application!

Logistics Coordinator

Date Posted:  10/4/19

Open Position:  Logistics Coordinator

Status:  Part-Time, Non-Exempt Employee (approx. 25-30 hours per week)

Reports To:  VP of Retail

 

Key Responsibilities:

  • Manage the pickup and delivery process effectively through prompt donor response and scheduling
  • Manage online booking/scheduling system
  • Maintain constant interaction with the Donation and Logistics Manager in the scheduling of the Logistics Teams to guarantee consistent flow of goods to stores and proper service levels to HOS donors and clients.
  • Optimize the daily routes to create a full day for team and reduce mileage and gas costs.
  • Maintain relationships with vendors and donors to foster repeat giving.
  • Develop a geographic understanding of all Agency Resale Store locations
  • Provide direction to the Assistant Donation and Logistics Coordinator (ADLC) to help manage the operation when out
  • Maximize the Mattress and Box Spring program through timely and efficient ordering and replenishment to stores and D.C.
  • Stay in communication with Asset Management Team and Program Service Team for their Mattress and Box Spring needs.
  • Stay in communication with Development Team, Asset Management Team and Program Service Team for all of their Logistics Needs.
  • Be available to work with the Logistics team to help with pickups when warranted.
  • Be a stakeholder of the overall organization, efficiency and safety in the Distribution Centers.
  •   Work with store management teams to maintain full accountability and accuracy of seasonal inventory bins stored at Nest         Distribution Centers.
  •   Assist the Managers with pick-ups & deliveries to all stores and residential destinations.
  • Provide excellent service and demonstrate professional conduct at all times as a representative of Home of the Sparrow.

 

Typical day:

 

  • Meet with VP of Retail when warranted to receive and provide Resale updates
  • Stay in constant contact with Donation and Logistics Manager
  • Log calls received
  • Check calls and texts on cell phone
  • Check for any cancelations
  • Create and email tax receipts
  • Go thru all email: review new online bookings, email about photos, cancelations, etc.
  • Review routes a few days out to make sure schedule is set up efficiently
  • Return calls from the phone log
  • Weekly –  post the driver schedules

 

Knowledge & Skills:

  • High School education or higher required.
  • Ability to manage online scheduling system.
  • Excellent verbal and written communication skills.
  • Must be dependable and professional.
    •Ability to handle calls remotely on some Saturdays.

 

Workforce Development Counselor

Status:  Part-Time, Non-Exempt Employee

Reports To:  Executive Director

 

Job Description

An essential part of exiting homelessness is obtaining a job at a livable wage and being able to meet the costs of fair market rent. Participants in this program will be exposed to job development skills that will help them on their employment journey. Through employment training, paid internships and virtual classes; the goal of this position is to help the client achieve job readiness and employment. This position will need to understand homelessness and the trauma associated with it. Women who come to Home of the Sparrow often have to overcome the stigma and lack of self-esteem associated with becoming homeless. Additionally, they will have barriers to obtaining employment like: childcare and transportation which are huge barriers to independence. Over 73 % of the women have a history of domestic violence where they have been physically and mentally beaten down.

This Workforce Development Counselor (Career Coach) will provide the necessary balance of working through the barriers and trauma associated with the effects of homelessness. The Workforce Development Counselor (career coach) will help them not only overcome childcare and transportation issues but will help them achieve self-esteem, self-worth and self-sufficiency that will lead to a healthy work/home-life balance for a sustainable future.

Responsibilities

  • Assess candidate career goals and related experience, education, and work history.
  • Oversee the intern store positions.
  • Determine a plan for employment needs of clients.
  • Help with resumes and cover letters
  • Be able to determine who eligible for internship
  • Provide soft skill and job readiness services to candidates.
  • Work collaborative with our partners for employment opportunities.
  • Maintain files according to program compliance requirements.
  • Attend local job fairs, and network future employment opportunities

Requirements: Minimum of 1 year of verifiable, recruiting experience for positions and/or providing career coaching in an educational or community setting, along with excellent verbal & written communication skills. Basic computer skills are also required.

Education: Bachelor’s degree preferred, but not required.

Job Type: Part-time; approx. 32 hours per week

Stockroom Clerk

Reports To:    Store Management on duty

Based out of:  Sparrow’s Nest Thrift Stores

Status:             Part-Time, Non-Exempt

Job Purpose:   A Stockroom Clerk is responsible for receiving, storing, staging & distributing products while also providing low level maintenance assistance to other store personnel, customers, and donors on the sales floor.

Key Responsibilities:

  • Ensure that each donor & customer receives outstanding customer service by providing a donor friendly environment which includes greeting, acknowledging & thanking everyone, maintaining outstanding standards, solid product knowledge and all other components of customer service.
  • Assist in floor moves, merchandising, display maintenance and store housekeeping.
  • Assist in processing and replenishing merchandise through donation acceptance at back door & monitoring floor stock.
  • Move furniture & fixtures for sales floor restaging as directed.
  • Adhere to all Company policies, procedures, and practices included in the Employee Handbook & Retail Policy & Procedure Manual.
  • Communicate customer requests to management in a positive & helpful manner.
  • Complete low level maintenance work around the store such as replacing light bulbs, cleaning around trash bins outside and hanging merchandise on walls.
  • Any other duties as assigned by management. 

Knowledge & Skills:

  • High School education or higher required.
  • Ability to read, count and write to accurately complete all documentation.
  • Ability to communicate appropriately with associates, customers and donors.
  • Ability to operate and use all equipment necessary to run the store. 

Supervisory Responsibility:  This position has no supervisory responsibilities.

Physical Demands:

  • Ability to move and/or handle merchandise throughout the store generally weighing 0-50 pounds safely.
  • Balancing, stooping, kneeling, crouching, crawling and reaching are required.
  • Sitting, standing and walking for extended periods of time are required.

Qualifications:

  • Ability to freely access all areas of the store including selling floor, stock area, and register area.
  • Ability to work varied hours/days as business dictates.

Logistics Mover/Driver

Status:  Part-time

Mover-Driver on 16 ft. box van picking up and unloading donations.

Approximately 30 hours per week, over 3-4 days; schedule varies.

Must be available to work on Saturdays.

Must have valid Class D driver’s license and be able to lift 100+ lbs.